Mission
Recognizing that spam and fraudulent schemes increasingly leverage messaging (not just voice), this working group targets unwanted/illegal messaging on international networks. Their goal is to develop guidance, practices and technical approaches to detect, prevent and mitigate global messaging fraud — extending the Consortium’s anti-fraud and trust-building mission beyond voice.
Leadership
Eli Katz
XConnect
Kimberly Darrin
AT&T
Featured Documents
- Document coming soon >
Initial analysis and findings
What are the industry toolkit for reducing messaging fraud and scams ?
Can voice solutions be leveraged to reduce messaging spam ?
Challenges
- Disparate regulatory treatment of business messaging around the world
- Introduction of Rich Communications Service (RCS & RBM) bringing opportunities and some challenges
- Shift from carrier-operated messaging services to OTT
- Encryption – impacts to spam mitigation and lawful interception.
Recommendations
- Education and greater industry collaboration and alignment of tools and best practices are needed.
- Increase harmonization in the messaging ecosystem and regulatory action around the globe
Status: draft white paper, spam/scam mitigation tools, input from 1C industry and regulatory surveys; initial meeting with GIRAF
Future focus
- Guidance/best practices on inbound international messaging
- National Brand or Campaign Registries for Business Messaging and international cooperation.
- Trusted or verified messaging